Players come in all different personalities. The outgoing and social
players can come with their own challenges, but what I found more
difficult was dealing with shy players. There are many different
reasons for a player to be shy and different methods are usually
needed for each. It's also generally easier for a social player to
realize they need to yield the stage compared to making a shy person
take it.
Circumstances
One of the things that can make a player shy is circumstance. It can
be hard to find a gaming group, and when you do the group has often
been around for some time. Jumping into that can be a challenge even
for social people. You don't only need to step up and take part in
the game, but also get to know everyone in the group. Public play has
a similar yet different problem. There, you also often end up playing
with a group of strangers but you might not run into the same people
next time. This could keep things constantly in that early stage
where you need to be getting to know the players as well as stepping
up in the game.
The public play option is probably the hardest to deal with. If you
are shy in those kinds of situations but don't have another way to
play, there isn't an easy solution. You usually just have to push
yourself to get involved. In a small group, however, it might take a
few sessions but once the player feels comfortable things tend to run
much smoother. Those sessions between joining and feeling
comfortable, however, can be rocky. In those cases it's important to
have something that they can contribute to. This means they need to
play a part and aren't completely ignored. However, you shouldn't be
dragging your player into the limelight when they don't want to be
there. That balance is a hard thing to find and varies depending on
the person. As they feel more comfortable, the balance can shift as
well.
Are They Happy?
The amount a player needs to contribute to a session to be happy
varies depending on the player and even the overall campaign. Players
are there for a multitude of reasons. Some want the tactical grid
combat and dungeon delving, some want the role-playing and some are
there to be part of and listen to a story. A shy player might be
happy with contributing to combat like everyone else, and
role-playing a little bit but not as much as the party's natural
actor. If they are happy, that's fine. The thing I will mention is
that power gamers/min-maxers tend to not go well with shy players
unless they also have such inclinations from my experience. It could be just the luck of the draw but min-maxing can threaten to push a shy player out of their niche. Of course, it also depends on the nature of the min-maxing and if they share the same class. It's just something to keep in mind.
Comfort
From what I've seen, comfort plays a big part for shy players. If
they feel comfortable even a shy player might end up speaking as
often as anyone else in the group. Part of this is the understanding
that failure is part of the game and tells a story. Getting mad at
someone because a combat encounter did not go well will create
discomfort and worry generally. It does so even for not shy players
on occasion. It's also important to remember that once they get
comfortable, one new player could be enough to make them
self-conscious.
They Want to Be There
If they came to your game when they are shy, they want to be there.
If you are all strangers, you can be sure they really want to be
there since they are fighting their shyness to do so. They might not
always succeed, especially at the start, but I find keeping that in
mind generally helps. You don't want to blame them for it or for not
contributing as much as some other party members and you don't want
the other players to do so either. It might take some time, but I've
found generally things work out if you are patient, give them a
chance but don't push too hard.
Niche
What I find helps quite a bit is making sure the shy player has a niche and their own role. This means that they have a particular role in the group. Of course, this will put them as the centre of attention for at least a little but of time. It's along the same lines as what I said last week. However, in this case the focus will be expected so it tends to go over better. We don't want to dwell on it longer than we have to though. What that means in practice can be difficult to pin down but at the very least we don't want to focus on them heavily just because they haven't had focus. There should be a reason relating to their role or character and then take it off when it makes sense.
Conclusion
This is of course based on my experiences. If you have different
experiences or something you disagree with, I'd be happy to hear
about it. This is a short, general article and some specific
situations may need specific measures.